Friday, October 5, 2018

12A Keyword Search

What is House Watch?
At a basic level, home watch is a service where the home watcher checks up on their client's home or property 1-2 times per month. This business is prominent around the United States although it goes by different names such as concierge, or property caretaker.


Questions asked: 

How, when, and where does the need of home watch reporting software become evident- is it at every house, at the end of the day at home when typing on computer

When you are writing notes and become annoyed about double-entry- what kind of thing would you search in google- what keywords? Or do they go to friends and family, what kinds of things would you ask?

Interviews
Home Watcher in California registered with National Home Watch Association
1. I've had 30 years of real estate experience and in the real estate world we have contracts which are similar to pre-formatted checklists. I don't use house watch software- I made own software and have been using it for 6-7 years. Many people who use the reporting software are probably less secure and want something professional looking to bill on, but I made my own template. 

Home Watcher Hawaii registered with National Home Watch Association
2. I use the software because it adds a layer of trust between me and clients. They can use GPS to access reports- easy, real time, Getting home watch software was an immediate decision and was part of the research process of how to start along with joining the National Home Watch Association (NHWA), different. I didn't look anything up, the NHWA recommended QRID home watch software.

Home Watcher Alaska
3. I report my findings on a house by writing down notes on a piece of paper and then scanning and emailing the notes as a PDF. I just feel writing notes is part of the job. It definitely takes time compiling the notes at the end of the day. I would use a software if it included scheduling, reporting, and invoicing by having something that integrates with QuickBooks. If I were looking it up in google I would probably type in something like "reporting scheduling software"

Reflection:
It seems to be quite rare that someone has not figured out a way to fix the problem of inefficient home watch reporting. Many people are either satisfied with the checklists they already have or they use an existing home watch reporting software. Essentially, any home watch reporting software that is developed would be put into the market to compete directly with the other software available. This is a trend I have found over the course of these past few assignments where the focus is on interviewing

1 comment:

  1. It sounds like it would take something very spectacular to make home watchers want to change their old ways. They seem pretty stuck in their ways, but if your product was very good then there's always a possibility. Also, you could target new home watchers who do not have set ways to do things yet.

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